Policy Management. Government Relations Management, and HR Management need immediate attention. Partner Management, Account Management, and Training Management have issues but are of tower priority. Agent Management is o now business capability that Goes not exist.

Market Planning. Government Relations Management and HR Management need immediate attention. Partner Management, Customer Management, and Training Management have issues but are of lower priority.

Agent Management is a new business capabilitythat does not exist.

Customer Management, Training Management and Partner Management need immediate attention. Market Planning. HR Management and Government Relations Management need attention. Agent Management exists as a new Corecapabilitybut has not yet been assessed.

The Strategic capabilities need more attention in three areas Market Planning, Government Relations Management, and Partner Management. Agent Management Is missing as a Coro capability. Training Management needs the most attention as a Supporting Capability.