Pass the The Open Group IT4IT Certification OG0-061 Questions and answers with CertsForce

adapt to change without having to re-factor the IT management architecture

define, implement, and govern an innovative microservice-based architecture

implement web-scale and distributed computing

assess the maturity of their IT processes

Service lifecycle tracking through conceptual, logical, and physical domains

Timely identification and prioritization of an issue

Increased fulfillment efficiency through standard change deployment and automation

Standardized service development and delivery

Presenting service offers to consumers and facilitating consumption and payment

Aggregating catalog from various suppliers into consumable Offers that users can order

Breaking down and routing requests, and keeping Subscription information up do date

Orchestrating the delivery of various requests amongst (one or more) fulfillment engines in order to deliver the IT service

As a way of grouping functionality to provide context for where value is being created and delivered

To support predictable, sequential, waterfall approaches to IT service delivery

As a macro-process and capability architecture to provide context for IT value delivery and operations

In order to be compliant with the Value Chain concept of Michael Porter

The Service Model and the Service Backbone

Value streams and functional components

Data objects and their relationships

Capabilities and IT processes

Request to Fulfill

Strategy to Portfolio

Requirement to Deploy

Detect to Correct

A user inquiry to the Service Desk

An alert signifying a change of state of a monitored Configuration Item

An issue or flaw with delivered code or physical service blueprint

An interruption to normal service operations

To serve as a framework for building content views of the IT4IT Reference Architecture

To document the value streams in a vendor-specific representation

To provide a holistic model introducing the core terms and concepts

To communicate the Service Backbone concept

Primary activities are core for the overall business operating model, while the activities of the IT value chain are a supporting activity

Primary activities focus on the early stages of the IT lifecycle, while supporting activities focus on the later stages

Primary activities are core and vital to the IT function, while supporting activities help ensure its efficiency and effectiveness

Primary activities focus on systems design and construction; supporting activities include planning and operations management

Number of applications or services that require exceptions outside of the existing infrastructure portfolio

Number of purchase requests related to purchase order fulfillment

Accounting records are produced to show investment and spend in each service

Increased uptime for critical business systems