Pass the ServiceNow CIS-Hardware Asset Management CIS-HAM Questions and answers with CertsForce

The lifecycle management tab provides details about the normalization status, models nearing end of life, and lease end timelines. Expenditure by vendor and pending purchase orders are unrelated to lifecycle tracking and would typically be found in financial reports or procurement dashboards.

https://docs.servicenow.com/bundle/sandiego-it-service-management/page/product/incident-management/task/track-ci.html

According to the ServiceNow Hardware Asset Management documentation, asset management is the practice of managing the lifecycle and optimization of physical assets to meet the needs and goals of an organization. Asset management involves the balancing of costs, opportunities and risks against the desired performance of assets to achieve an organization’s objectives. The other options are not the focus of asset management.

According to the ServiceNow Hardware Asset Management documentation, an advanced shipment notification (ASN) is a document that provides detailed information about a pending delivery. The purpose of an ASN is to notify the customer when shipping occurs and provide physical characteristics about the shipment so the customer can be prepared to accept delivery. You can use ASNs to automatically create asset records in ServiceNow Hardware Asset Management by importing the data from the ASN document.

According to the ServiceNow Hardware Asset Management documentation, hardware model lifecycle phases are the stages that a hardware model goes through from its introduction to the market to its retirement. The valid hardware model lifecycle phases are:

•Pre-release: The hardware model is not yet available for purchase, but it is planned to be released in the future.

•General Availability: The hardware model is available for purchase and supported by the manufacturer.

•End of Life: The hardware model is no longer available for purchase or supported by the manufacturer.

•Disposal: The hardware model is disposed of or recycled.

To utilize the contract rate cards features, you need to activate the Rate Management plugin, which provides the ability to define and manage rates for various types of costs and expenses1.

The contract rate cards features allow you to capture operating costs by generating expense lines representing the cost of a contract. You can associate a contract to certain assets and costs of those assets are tied to the contract. This is similar to a rate card cost, except the contract contains all the costs2.

The other plugins are not required to use the contract rate cards features. The Financial Management plugin provides the ability to track and manage the financial performance of your IT services3. The Contract Management plugin provides the ability to create and manage contracts for assets, services, and vendors4. The Cost Management plugin provides the ability to track and allocate costs for configuration items, tasks, and projects5. References: 1: Rate Management 2: Cost Management — ServiceNow Elite 3: Financial Management 4: Contract Management 5: Cost Management

The Hardware Asset dashboard is a collection of data visualizations that show key metrics on your hardware and consumable models and assets for the entire asset life cycle1.

The tabs in the Hardware Asset dashboard are updated in real time, meaning that they reflect the latest data from the Hardware Asset Management application2.

The tabs in the Hardware Asset dashboard are not based on scheduled jobs, hourly intervals, or 15-minute intervals, as these options would not provide the most accurate and up-to-date information on your hardware assets. References: 1: Hardware Asset dashboard - Product Documentation: San Diego - ServiceNow 2: Hardware Asset Management overview - ServiceNow - Now Support