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  5. SAP Certified Integration Associate – SAP Sales and Service Cloud Questions and Answers

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Questions # 21:

When does SAP recommend integrating SAP Sales and Service Cloud with SAP CRM?Note: There are 2 correct answer to this question.

Options:
A.

When the customer wants to leverage the on-premise business processes with innovations in SAP Sales and Service Cloud

B.

When the business processes provided in SAP Sales and Service Cloud are duplicates of the business processes used in SAP CRM

C.

When the end user must switch between SAP Sales and Service Cloud and SAP CRM in one object

D.

When SAP Sales and Service Cloud acts as a mobile layer on top of SAP CRM

Expert Solution
Questions # 22:

What can be a reason for an HTTP 401 error in the SAP Cloud Integration message monitoring?

Options:
A.

The server certificate is not uploaded in the certificate list

B.

The external URL configured in the integration flow is incorrect

C.

The client certificate or user password credentials are missing or are incorrect

D.

The service endpoint does not exist.

Expert Solution
Questions # 23:

Which proxy type should you select to configure an integration flow using SAP Cloud Connector?

Options:
A.

Internet

B.

Forward proxy

C.

Reverse proxy

D.

On-Premise

Expert Solution
Questions # 24:

Which of the following are SAP recommendations for successful SAP Sales and Service Cloud integration projects?Note: There are 3 correct answer to this question. NO:

Options:
A.

Identify custom fields early in the project

B.

Include functional, integration, basis, and networking experts on the project team

C.

Set the expectation that prepaclra.ged integration requires configuration

D.

Create extension fields across all systems from the BTP subaccount

E.

Align business processes after setting up prepackaged integration

Expert Solution
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