When does SAP recommend integrating SAP Sales and Service Cloud with SAP CRM?Note: There are 2 correct answer to this question.
When the customer wants to leverage the on-premise business processes with innovations in SAP Sales and Service Cloud
When the business processes provided in SAP Sales and Service Cloud are duplicates of the business processes used in SAP CRM
When the end user must switch between SAP Sales and Service Cloud and SAP CRM in one object
When SAP Sales and Service Cloud acts as a mobile layer on top of SAP CRM
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