Pass the Salesforce Salesforce Administrator Salesforce-Slack-Administrator Questions and answers with CertsForce

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Viewing questions 21-30 out of questions
Questions # 21:

As an Org Admin in your organization's Slack Enterprise Grid instance, you manage the existing four workspaces. Since your org is rapidly growing, you need a way to communicate upcoming trainings that are available to the entire company.

What is the best action to ensure these communications are seen in each current and future workspace?

(Select the best answer.)

Options:

A.

Create an org-wide channel dedicated to company trainings.


B.

Create a multi-workspace channel for training that exists in each workspace.


C.

Have each Workspace Admin post in the correct public training channel.


D.

Create a Slack Connect channel dedicated to company trainings.


Expert Solution
Questions # 22:

Which plan(s) support(s) customizable message and file retention features?

Options:

A.

Pro, Business+, and Enterprise Grid


B.

Business+ and Enterprise Grid


C.

Free, Pro, Business+, and Enterprise Grid


D.

Enterprise Grid only


Expert Solution
Questions # 23:

Paul leads an accounting team and is implementing a new expense reporting system.

He wants to update employees on the status of the system’s rollout to different offices. He also wants to post links to help articles and online trainings that the team can use as resources. However, he wants to maintain control over the flow of information for these updates and would like to minimize off-topic discussion.

Which of the following would help him achieve his goal?

Options:

A.

Create a new public workspace called "Expenses" with access granted to all employees.


B.

Create a private channel called #expense-system-updates with all employees added.


C.

Create a new invite-only workspace called "Expenses."


D.

Create a public announce-only channel for the expense system.


Expert Solution
Questions # 24:

GoodAdvertisements Inc works with several companies to support global advertising campaigns and are on a paid plan. They are preparing for a campaign launch that requires input from multiple companies.

GoodAdvertisements Inc wants the ability to coordinate effectively with the companies before and during their respective launch in a private channel, but it is not clear whether the companies use paid Slack plans. The Admins at the company want to take security precautions before inviting any outside individuals into their Slack workspace.

What is the best way for the Admins to have the individuals from the outside companies join the Slack workspace and ensure the process scales for future launches with other companies?

Options:

A.

Require that invitations get approval via a #guest-invitation-approval channel so Admins can action the requests and inform project leaders to invite individuals from outside companies as Single-Channel Guests. Set expiry dates for the Single-Channel Guests.


B.

Require that invitations get approval via a #guest-invitation-approval channel so Admins can action the requests and inform project leaders to invite individuals from outside companies as Multi-Channel Guests. Set expiry dates for the Multi-Channel Guests.


C.

Have the Admins individually send out Single-Channel Guest invitations.


D.

Ask the outside companies to upgrade to the paid plan. Then, share the launch channel externally to the companies, and set a reminder to unshare the channel when the launch is complete.


Expert Solution
Questions # 25:

Nicole manages the global onboarding for new hires at her company.

Each time a user joins the company, Nicole ensures they have the correct training materials to get started on their team. She has noticed that new hires are posting in announcement channels on their first day. Hiring is quickly increasing. Nicole has her largest new-hire group starting next week, and an even larger one the week after.

What should she do to ensure she doesn't have to manage incorrectly-posted messages and to ensure she can manage the large number of new hires?

Options:

A.

Create a "How to use Slack guide" and post it in all of the team-specific channels so that the new hires see it.


B.

Create a custom Slackbot response that welcomes teammates to channels when the words "new hire" are used in Slack.


C.

Email a "How to use Slack guide" to new hires before they start.


D.

Use Workflow Builder to welcome teammates to channels with automatic onboarding messages, including a link to "How to use Slack" guides.


Expert Solution
Questions # 26:

Your company just moved to Slack Enterprise Grid after using Slack inconsistently across departments.

Current situation:

    Marketing team: one workspace with hundreds of channels and customizations.

    Sales team: two separate workspaces ("The Greatest Sales Team" and "More Deals More Money") with a few dozen channels each.

What is the best approach for streamlining your Enterprise Grid design while still meeting organizational needs? (Select the best answer.)

Options:

A.

Move all the data out of the two sales workspaces and into the marketing workspace. Rename the marketing workspace to "Marketing and Sales." Archive the two sales workspaces.


B.

Delete the two sales workspaces and create a new workspace called "Sales" since you can't change core workspace details such as the URL. Leave the marketing workspace as-is.


C.

Consolidate "More Deals More Money" and "The Greatest Sales Team," then rename the workspace as "Sales." Then, update the URL to align with your organization's branding. Leave the marketing workspace as-is.


D.

Export all the existing workspace data from all workspaces and then import it into your new Enterprise Grid Org as a single consolidated workspace.


Expert Solution
Questions # 27:

Your company, Alpha Corp, highly prioritizes information security. The company has just set up Slack Connect channels to work with Beta Corp. Slack Connect direct messages (DMs) are disabled at this time.

Given this, your Chief Information Officer (CIO) wants to know whether your organization's users can communicate with external users from Beta Corp using Slack Connect DMs.

What should you tell the CIO?

(Select the best answer.)

Options:

A.

Alpha Corp users can DM any Beta Corp users that are in the same Slack Connect channels as they are.


B.

Alpha Corp users can DM any Beta Corp users now that the two organizations have been connected.


C.

Alpha Corp users cannot DM anyone from Beta Corp since Slack Connect DMs are disabled.


D.

Workspace Admins can give access to specific Alpha Corp users to DM with Beta Corp.


Expert Solution
Questions # 28:

Your team is planning to upgrade from the Pro plan to the Business+ plan.

The implementation team is drafting a vision for Slack to match the new season of working in Slack inspired by the upgrade.

As an admin, you're most concerned with how this statement can support end users.

What is the strongest benefit a vision statement provides for end users?

Options:

A.

A user will understand the purpose of using Slack for their work in a new shared way.


B.

A user will learn several Slack channels they should join.


C.

A user will be able to describe their permissions compared to admin permissions.


D.

A user will know about newly released features.


Expert Solution
Questions # 29:

Your company uses Slack Enterprise Grid.

An employee loses an office device that is logged into Slack.

What should an Org Admin do to mitigate risk?

Options:

A.

Ask the user to log out of the device by clicking End all sessions in their Slack settings.


B.

Deactivate the user in Slack, and reactivate them once the device is located.


C.

Sign member out of the Enterprise Grid org by selecting Sign out of Slack in the admin dashboard.


D.

Notify the Workspace Owner(s) for the workspace(s) the user is a member of so they can temporarily remove the user from their workspace(s).


Expert Solution
Questions # 30:

You're a Support Agent on the admin team for your Slack Enterprise Grid workspace.

An employee requests adding 15 new members from an external company for a 12-month joint marketing partnership.

How should you respond?

Options:

A.

Advise the employee to initiate one or more Slack Connect channels to collaborate with the external organization. The external organization can set up a free Slack instance if they are not already using Slack.


B.

Advise the employee to request the external users be added to your identity provider (IdP) so they can authenticate to your workspace with SAML single sign-on (SSO).


C.

Approve the employee's request, then invite the external users to your workspace as Multi-Channel Guests with a 12-month expiration date.


D.

Advise the employee to set up a separate Slack workspace that is jointly owned by both organizations.


Expert Solution
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