Pass the Salesforce Accredited Professional Certification Salesforce-Communications-Cloud Questions and answers with CertsForce

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Questions # 11:

A company is selling voice products to business customers. The offer allows customers to select devices of various models. The product modeler intends to create a phone add-on product specification with voice offers with a cardinality that allows up to 700. Which of the three statement are valid regarding the product model in this scenario?

Options:

A.

Since the product model uses OOTB feature of EPC, MACD operations and decomposition are guaranteed to work well


B.

Modeling children with large cardinalities can result in processing inefficiencies for MACD operations.


C.

Product Model use hierarchical modeling which is natively supports EPC


D.

Product model uses OOTB features from EPC. Decomposition may fail when the maximum number of products is processed.


E.

This type of modeling is not supported in EPC and modular should follow a flat modelling technique.


Expert Solution
Questions # 12:

ABC cloud currently using communication cloud’s order management (OM) to orchestrate orders, they also want to start using it for billing activation. ABC cloud’s architecture principle is to use an Apigee (Middleware) layer between industries OM and any underlying systems. The billing system interface requires a series of callouts in order to place an order. Which solution should a consultant propose?

Options:

A.

Configure a synchronous call out task for each request to the billing system as well as dependencies between those to orchestrate correct sequence


B.

Configure single synchronous callout task and push the entire payload for Apigee to split into series of calls. The asynchronous callout will accept synchronous response from apigee and asynchronous responses from Apigee about the result of the order submission.


C.

Configure single synchronous callout task and push the entire payload for Apigee to split into series of calls. Accept synchronous response from Apigee. Configure a Push Event for asynchronous response from Apigee about the result of the order submission.


D.

Configure an Autotask and integration procedure that orchestrate a series of calles to the billing system via Apigee.


Expert Solution
Questions # 13:

Orbit telecommunication has announced that their B2C mobile business is doing well and there will be high order increase next year well beyond anything they had planned.

What are the two preparatory steps that a consultant should take to ensure the stability in production?

Options:

A.

Ensure Enterprise sales management (ESM) is employed to split the large order prior to submission to order management system


B.

Ensure that customer have enough Async Apex Callouts and platform events available to cover the load


C.

Ensure platform events mode is enabled


D.

Ensure mule soft is employed for integration to reduce the consumption of salesforce resources


Expert Solution
Questions # 14:

ABC cloud communication service provider that uses communication cloud for their B2B Market. ABC cloud sells services to tier 1 enterprise companies across the globe the number of items in the cart for each customer is usually high and with new products being introduced, the company expects even higher cart numbers. Sales representative started to notice performance reduction while submitting big carts to order management. A consultant was asked to provide design guidance for product design while taking into consideration communication cloud CPQ and order management constraints. Which two options should the consultant consider while designing the commercial catalog?

Options:

A.

Keep the number of attribute on the product low, avoid big picklist and direct assignments.


B.

Advise them to use picklist attribute with multiple pick lists values instead of configuring new products


C.

Avoid deep product hierarchy and big list of add on, limit the number of advance rule such as AutoAdd or Auto Remove products.


D.

Model all product in flat while controlling the cardinality with AutoAdd and AutoRemove advanced rules


Expert Solution
Questions # 15:

A consultant analyzing integrations to various fulfillment systems. While the consultant beliefs that process shall be automated, they have identified one particular complex integration that has a formatted payload that verify JSON Implemented for nonstandard error response to be returned to order management from the fulfillment system. How should the consultant solve this used case?

Options:

A.

Use a dataRaptor to grab the JSON payload from Order Management to pass it to the fulfillment system directly.


B.

Use Apex to be able to send the customized payload and interpret the response


C.

Attach an Omniscript ta task and handle the integration manually


D.

Recommend that this step to be handled manually by having the user navigation to the fulfillment system’s native UI …….logic


Expert Solution
Questions # 16:

ABC telecom is a large telecommunication operates with 75 million assets across its customer and business customers. The company cloud to take advantage of customer 360 capabilities. There are slight operational differences between the various regions where it sells services, some regions may have different readiness timelines. Which migration strategies should be opt?

Options:

A.

Migrate Assets in chunks, portioning by geographical region and account type and then prioritize the migration based on regional timelines.


B.

Do not migrate legacy assets and leverage external objects within salesforce to access them


C.

Coordinate migration readiness across regions and execute migration all at once to ensure consistency


D.

Migrate assets in chunks, portioning by geographical region and account type and then prioritize high value business accounts.


Expert Solution
Questions # 17:

ABC Telco wants to offers a self-service portal for their B2C customers so they can browse and order from product catalog. Which salesforce industries based solution helps activate this?

Options:

A.

Enterprise Sales Management


B.

Assets based ordering


C.

Mobile subscription Management


D.

Digital commerce


Expert Solution
Questions # 18:

UC is a communication service provider using communication cloud. UC done migration by successfully loading full data set into a Full copy sandbox with no errors. UC have started loading data in production.

What two action a consultant shall recommend once the load is completed in production?

Options:

A.

Analyze and resolve any errors that were encountered and perform additional data load for any failed records


B.

Validate that the resulting volumes in production match expectation, and spot check record for individual corrosiveness


C.

Inform the business that data migration is completed and errors resolved in development


D.

Raise support case to retrieve a data load report to summarize the data load.


Expert Solution
Questions # 19:

Exclusive VPN corporation wants to automate their offering of complete B2B services and realizes that their order can be very large and will from time to time violate Order Management’s Document size limits. Which two techniques can a consultant use to migrate the risk of large order hitting governor limits?

Options:

A.

Ensure platform Events mode is enabled for Order Management


B.

User enterprise sales model capabilities to ensure orders are split by site prior to submission to order management.


C.

Asynchronously submit the order to Order Management to allow decomposition and orchestration to happen separately.


D.

Split Line Items in the same order before submitting the order and request an increase to order size limits


Expert Solution
Questions # 20:

During the discovery phase a consultant learns that provisioning the internet service requires multiple steps of integration. The first step returns as identifier that is required for the second steps, but is meaningless in ensuring steps afterwards. How should the consultant implement this requirement in Order Management with the least amount of configurations?

Options:

A.

Model a non- assetizable attribute on the technical product to hold the identifiers configure both orchestration items for provisioning on the same swimlane


B.

Create a Callout that uses a customer adaptor. This adaptor is implemented in Apex and can make both callouts and keep the identifier in memory in between callouts


C.

Implement the integration using an integration procedure, which can make both callouts, and pass identifier as a variable from one step to another


D.

Implement the multiple call logic in Enterprise service Bus and have a single callout to the ESB in orchestration


Expert Solution
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