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Pass the Salesforce Accredited Professional Certification Financial-Services-Cloud Questions and answers with CertsForce

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Viewing questions 31-40 out of questions
Questions # 31:

Cumulus Insurance has a franchise business model with a large number of franchisees who operate independently but report to regional managers who are Cumulus employees. The company would like the franchise owners and their employees to have access to the Cumulus Salesforce Financial Services Cloud (FSC) instance. The company plans to use the Role Hierarchy and sharing rules to implement this. What should the architect at Cumulus Insurance be aware of for this solution?

Options:

A.

Franchise users will need to switch their browsers to a platform that supports Lightning Web Components.


B.

Salesforce FSC only allows 1,024 public groups.


C.

The administrator can define up to 300 total sharing rules for each object.


D.

Franchise users canhave multiple roles in the hierarchy.


Expert Solution
Questions # 32:

Which three of these statements are true for Rollup By Lookup (RBL) in Financial Services Cloud?

Options:

A.

An RBL (Rollup By Lookup) rule displays summary calculations of financial account information, such as account balances.


B.

Person Accounts need to be enabled in order to use the Rollup by Lookup functionality.


C.

The Rollup By Lookup (RBL) configuration updates the corresponding RBL summaries at the diem and group levels


D.

Salesforce does not recommend or provide support for creation or customization of Financial Services Cloud RBL rules


E.

RBL rules do not require a lot of processing power.


Expert Solution
Questions # 33:

A financial institution has custom security and visibility rules where certain users need to see specific records even though they are not typically engaged in that Account. This includes legal and compliance members who must be engaged for particular deals.

Which Financial Services Cloud capability provides the ability to accommodate this request?

Options:

A.

Compliant Data Sharing


B.

Custom Sharing»Rules


C.

Business Rules Engine


D.

Interaction Summaries


Expert Solution
Questions # 34:

Agents for an insurance company need to know the current and past weather conditions when creating customer claims. The consultant implements a Flex Card for weather conditions in the console to ensure the agents can access the information. The Flex Card needs to provide fields extracted from a weather API and an account field from Salesforce.

Which method should the consultant use, according to best practices?

Options:

A.

APEX classes


B.

Streaming API


C.

Data Raptor Extract


D.

Integration Procedure


Expert Solution
Questions # 35:

A financial services company needs to capture a new type of referral that has different required fields than what is currently configured inthe org.

Which three steps should the administrator take to configure Financial Services Cloud correctly based on the scenario?

Options:

A.

Assign the record type to users.


B.

Create a new record type Referral' on the Lead object.


C.

Create a new referral record type mapper record.


D.

Create a custom Referral object.


E.

Update the lead page layout.


Expert Solution
Questions # 36:

The Salesforce Administrator at Lake Tahoe Bank is asked at make modifications to the

Salesforce org to allow for more than one people being joint owners on a Financial Account. What will be the recommended approach to model this requirement?

Options:

A.

Map the primary owner and one joint owner to the Financial Account, because FSC, supports only two joint account owners.


B.

Map additional owners using the Financial Account Role.


C.

Map additional owners using theActionable Relationship Center.


D.

Create lookup fields on the Financial Account object to support additional owners


Expert Solution
Questions # 37:

Which three of the following statements are correct about the Actionable Relationship Center Manager (ARC)?

Options:

A.

To enable users to see the ARC, you will need to add the component for ARC to the page layout.


B.

ARC displays up to 5 related lists that have a configured compact layout.


C.

ARC is certified to work with Person Accounts and Individual Accounts.


D.

The Salesforce Admin has to create a permission set for granting access to the ARC – FSC Lightning component.


E.

The Association Type picklist controls the account-account relationship that display in the ARC.


Expert Solution
Questions # 38:

A wealth management firm is looking to start tracking its clients' hobbies for marketing purposes in Salesforce. Which Financial Services Cloud feature is most suitable for this?

Options:

A.

Interest Tags


B.

Alerts


C.

Topics


D.

Engagement Topics


Expert Solution
Questions # 39:

A financial services company needs a custom field for reporting when relating two business accounts to each other. Which object should the administrator configure the custom field on?

Options:

A.

Contact-Contact Relationship


B.

Account


C.

Account Account Relationship


D.

Account Contact\Relationship


Expert Solution
Questions # 40:

Cumulus Cloud Bank needs help onboarding new customers. The business process requires updating the Know Your Customer (KYC) document checklist and performing internal tasks in a predefined order. However, during an internal audit, it was found that bankers often miss these tasks and still move to the next stage of the onboarding process.

What should a consultant recommend?

Options:

A.

Create an after-save trigger to generate reminder tasks.


B.

Utilize Chatter notifications for reminders.


C.

Utilize Action Plan and Action INan Template.


D.

Utilize Financial Services Clouc flag Templates to flag missing items.


Expert Solution
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