Pass the Pegasystems Pega Decisioning Consultant PEGACPDC88V1 Questions and answers with CertsForce

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Questions # 11:

U+ Bank, a retail bank, presents offers on its website by using Pega Customer Decision Hub™. The bank wants to leverage Customer Decision Hub capabilities to present relevant offers to qualified customers. As a decisioning consultant, you are responsible for configuring the business requirements with the Next-Best-Action Designer, which involves several tasks. To accomplish these tasks, you might have to use auto-generated decision strategies, create new decision strategies, or edit existing strategies.

In the Answer Area, select the correct execution for each Task.

Question # 11


Expert Solution
Questions # 12:

Question # 12

U+ Bank wants to offer credit cards only to low-risk customers. The customers are divided into various risk segments from Good to Very Poor. The risk segmentation rules that the business provides use the Average Balance and the customer Credit Score.

As a decisioning architect, you decide to use a decision table and a decision strategy to accomplish this requirement in Pega Customer Decision Hub™.

Using the decision table, which label is returned for a customer with a credit score of 240 and an average balance 35000?

Options:

A.

Very Poor


B.

Good


C.

Fair


D.

Poor


Expert Solution
Questions # 13:

U+ Bank decides to introduce a credit cards group by leveraging the Next-Best-Action capability of Pega Customer Decision Hub™. The bank wants to present the credit card offers through inbound and outbound channels based on the following criteria:

1. Customers must be above the age of 18 to qualify for credit card offers.

2. The site offers credit cards only if customers do not explicitly opt-out of any direct marketing for credit cards.

3. The Platinum Card, one of the credit card offers, is suitable for customers with debt-to-income ratio < 45.

As a decisioning architect, how do you implement this requirement? In the Answer Area, select the correct engagement policy for each criterion.

Question # 13


Expert Solution
Questions # 14:

MyCo, a telecom company, recently introduced a new mobile handset offer, MyFone 14 Pro, for its premium customers. As the bank has financial targets to meet, the business decides to boost the MyFone 14 Pro offer.

As a decisioning architect, how can you ensure that the MyFone 14 Pro offer is prioritized over other offers?

Options:

A.

Increase the business weight of the MyFone 14 Pro offer.


B.

Increase the starting propensity of the MyFone 14 Pro offer.


C.

Increase the context weight of the MyFone 14 Pro offer.


D.

Increase the business value of the MyFone 14 Pro offer.


Expert Solution
Questions # 15:

In a decision strategy, to use a customer property in an expression, you

Options:

A.

define the property as a strategy property


B.

define Customer page in Pages & Classes


C.

use the property as defined without any prefix


D.

prefix the property with the keyword Customer


Expert Solution
Questions # 16:

MyCo, a telecom company, notices that when customers call to check on bill status, 80% of the time, they received the wrong offer promotion, leading to customer dissatisfaction. The company decides to boost customers' needs in the prioritization formula, to improve sales in the current quarter.

Which arbitration factor do you configure to implement the requirement?

Options:

A.

Context weighting


B.

Business weighting


C.

Propensity


D.

Business value


Expert Solution
Questions # 17:

U+ Bank wants to offer credit cards only to customers with a low-risk profile. The customers are divided into various risk segments from AAA to CCC. The risk segmentation rules that the business provides use the Age and the customer Credit Score based on the following table. The bank uses a scorecard model to determine the customer Credit Score.

Question # 17

As a decisioning architect, how do you implement the business requirement?

Options:

A.

Add a decision table to a decision strategy and reference it in the scorecard component.


B.

Add the risk segmentation rules in the Results tab of the scorecard rule.


C.

Add three contact policies that correspond to the three risk segments.


D.

Add a decision table to a decision strategy and pass the credit score as the parameter.


Expert Solution
Questions # 18:

U+ Bank, a retail bank, has recently implemented a project in which credit card offers are presented to qualified customers when they log in to the web self-service portal. The bank added engagement policy conditions to show the offers based on the bank's requirements.

In the Answer Area, select the correct engagement policy for each condition.

Question # 18


Expert Solution
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