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Pass the Pegasystems Pega Decisioning Consultant PEGACPDC25V1 Questions and answers with CertsForce

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Questions # 11:

U+ Bank's marketing department wants to use the always-on outbound approach to send promotional emails about credit card offers to qualified customers. As a part of this promotion, the bank wants to identify the starting population by defining a few high-level criteria in a segment.

For each condition below, select which two conditions should be defined in Segment and which three conditions should be defined in Engagement policy as best practice.

Question # 11


Expert Solution
Questions # 12:

In a decision strategy, you can use aggregation components to____________.

Options:

A.

set a text value to a strategy property


B.

make calculations based upon a list of actions


C.

choose between actions


D.

filter actions based on priority and relevance


Expert Solution
Questions # 13:

You are a deaccessioning architect on a next-best-action project and are responsible for designing and implementing decision strategies. Select each component on the left and drag it to the correct requirement on the right.

Question # 13


Expert Solution
Questions # 14:

U+- Bank has recently implemented Pega Customer Decision Hub™. As a first step, the bank went live with the contact center to improve customer engagement. Now, U+ Bank wants to extend its customer engagement through the web channel. As a decisioning architect, you have created the new set of actions, the corresponding treatments, enabled the web channel, and defined a new real-time container trigger in the Next-Best-Action Designer

What else do you configure for the new treatments to be present in the next-best-action recommendations?

Options:

A.

Change the generated decision strategy.


B.

Create a channel strategy specifically for web.


C.

No need to do anything. The strategy is auto-generated.


D.

Modify the Next-Best-Action Framework strategy to cater to the new web channel.


Expert Solution
Questions # 15:

U+- Bank uses Next-Best-Action Designer to configure engagement policies for different customer segments. A business user wants to create reusable policy conditions that can apply across multiple actions and campaigns. The user must understand when the save-to-library feature is available.

When is the save-to-library option unavailable for engagement policy conditions?

Options:

A.

When the business user configures the conditions with arbitration parameters.


B.

When the business user applies conditions to group-level policies.


C.

When the business user configures the conditions with strategy rules or parameterized When conditions.


D.

When the business user configures the conditions at the action level.


Expert Solution
Questions # 16:

U+ Bank wants to use Pega Customer Decision Hub"* to display a credit card offer, the Standard Card, to every customer who logs in to the bank website.

What three of the following artifacts are mandatory to implement this requirement? (Choose Three)

Options:

A.

An action and the associated web treatment.


B.

Real-time containers.


C.

A business structure.


D.

Customer contact policies.


E.

Customer engagement policies.


Expert Solution
Questions # 17:

U+ Bank, a retail bank, presents offers on its website by using Pega Customer Decision Hub™. The bank wants to leverage Customer Decision Hub capabilities to present relevant offers to qualified customers. As a decisioning consultant, you are responsible for configuring the business requirements with the Next-Best-Action Designer, which involves several tasks. To accomplish these tasks, you might have to use auto-generated decision strategies, create new decision strategies, or edit existing strategies.

In the Answer Area, select the correct execution for each Task.


Expert Solution
Questions # 18:

MyCo, a telecom company, wants to send promotional SMSs with data plan offers to their qualified customers. The business intends to use the same action flow template with their target flow pattern for all the data plan actions.

What do you configure to implement this requirement?

Options:

A.

An output template


B.

A dynamic template


C.

A file template


D.

An SMS treatment


Expert Solution
Questions # 19:

As a decisioning architect, you advise the board on the business issues for which they must use the Next-Best-Action strategy. Which three business issues do you recommend? (Choose Three)

Options:

A.

Resource Planning


B.

Service


C.

Retention


D.

Collections


E.

Accounting


Expert Solution
Questions # 20:

U+ Bank has decided to use the Pega Customer Decision Hub, M to recommend more relevant banner ads to its customers when they visit the personal portal. Select each placement type on the left and drag it to the correct requirement on the right.

Question # 20


Expert Solution
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