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 A global exception is a rule that allows you to exclude specific files, processes, or behaviors from being blocked or detected by Cortex XDR. A global exception applies to all endpoints in your organization that are protected by Cortex XDR. Creating a global exception for a vitally important piece of software that is known to be benign would prevent Cortex XDR from blocking this software in the future, for all endpoints in your organization.

To create a global exception, you need to follow these steps:

In the Cortex XDR management console, go to Policy Management > Exceptions and click Add Exception.

Select the Global Exception option and click Next.

Enter a name and description for the exception and click Next.

Select the type of exception you want to create, such as file, process, or behavior, and click Next.

Specify the criteria for the exception, such as file name, hash, path, process name, command line, or behavior name, and click Next.

Review the summary of the exception and click Finish.

References:

Create Global Exceptions: This document explains how to create global exceptions to exclude specific files, processes, or behaviors from being blocked or detected by Cortex XDR.

Exceptions Overview: This document provides an overview of exceptions and how they can be used to fine-tune the Cortex XDR security policy.

 Live terminal uses Python 3 with standard Python libraries to run Python commands and scripts on the endpoint. Live terminal does not support Python 2 or any custom or external Python libraries. Live terminal uses the Python interpreter embedded in the Cortex XDR agent, which is based on Python 3.7.4. The standard Python libraries are the modules that are included with the Python installation and provide a wide range of functionalities, such as operating system interfaces, network programming, data processing, and more. You can use the Python commands and scripts to perform advanced tasks or automation on the endpoint, such as querying system information, modifying files or registry keys, or running other applications. References:

Run Python Commands and Scripts

Python Standard Library

Encrypting a hypervisor or a multiple number of virtual machines running on a server is a form of ransomware attack, which is a type of cyberattack that involves locking or encrypting the victim’s data or system and demanding a ransom for its release. The attacker may threaten to encrypt the hypervisor or the virtual machines to extort a payment from the victim or potentially embarrass the owners by exposing their sensitive or confidential information. Encrypting a hypervisor or a multiple number of virtual machines can have a severe impact on the victim’s business operations, as it can affect the availability, integrity, and confidentiality of their data and applications. The attacker may also use the encryption as a leverage to negotiate a higher ransom or to coerce the victim into complying with their demands. References:

Encrypt an Existing Virtual Machine or Virtual Disk: This document explains how to encrypt an existing virtual machine or virtual disk using the vSphere Client.

How to Encrypt an Existing or New Virtual Machine: This article provides a guide on how to encrypt an existing or new virtual machine using AOMEI Backupper.

Ransomware: This document provides an overview of ransomware, its types, impacts, and prevention methods.

The WSS (WebSocket Secure) protocol is an extension of the WebSocket protocol that provides a secure communication channel over the internet. It is used to establish a persistent, full-duplex communication channel between a client (in this case, the Cortex XDR agent) and a server (such as the Cortex XDR management console or other components). The Cortex XDR agent uses the WSS protocol to establish a secure and real-time bidirectional communication channel with the Cortex XDR management console or other components in the Palo Alto Networks security ecosystem. This communication channel allows the agent to send data, such as security events, alerts, and other relevant information, to the management console, and receive commands, policy updates, and responses in return. By using the WSS protocol, the Cortex XDR agent can maintain a persistent connection with the management console, which enables timely communication of security-related information and allows for efficient incident response and remediation actions. It’s important to note that the other options mentioned in the question also involve communication between the CortexXDR agent and various components, but they do not specifically mention the use of the WSS protocol. For example:

A. The Cortex XDR agent downloading new security content typically utilizes protocols like HTTP or HTTPS.

B. When the Cortex XDR agent uploads alert data, it may use protocols like HTTP or HTTPS to transmit the data securely.

C. When the Cortex XDR agent connects to WildFire to upload files for analysis, it typically uses protocols like HTTP or HTTPS. Therefore, the correct answer is D, when the Cortex XDR agent establishes a bidirectional communication channel. References:

Device communication protocols – AWS IoT Core

WebSocket – Wikipedia

Palo Alto Networks Certified Detection and Remediation Analyst (PCDRA) – Palo Alto Networks

[What are WebSockets? | Web Security Academy]

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Live Terminal uses the WebSocket protocol to communicate with the agent on the endpoint. WebSocket is a full-duplex communication protocol that enables bidirectional data exchange between a client and a server over a single TCP connection. WebSocket is designed to be implemented in web browsers and web servers, but it can be used by any client or server application. WebSocket provides a persistent connection between the Cortex XDR console and the endpoint, allowing you to execute commands and receive responses in real time. Live Terminal uses port 443 for WebSocket communication, which is the same port used for HTTPS traffic. References:

Initiate a Live Terminal Session

WebSocket

A BIOC rule is a custom detection rule that uses the Cortex Query Language (XQL) to define the behavior or actions that indicate a potential threat. A BIOC rule can use the xdr_data and cloud_audit_log datasets and presets for these datasets. A BIOC rule can also use the filter stage, alter stage, and functions without any aggregations in the XQL query. The query must return a single field named action_process_image, which is the process image name of the suspicious process. The query must also include the event_type and event_sub_type fields in the filter stage to specify the type and sub-type of the event that triggers the rule.

Option B is the correct answer because it meets all the requirements for a valid BIOC rule query. It uses the xdr_data dataset, the filter stage, the event_type and event_sub_type fields, and the action_process_image_name field with a regular expression to match any process image name that ends with .pdf.exe or .docx.exe, which are common indicators of malicious files.

Option A is incorrect because it does not include the event_type field in the filter stage, which is mandatory for a BIOC rule query.

Option C is incorrect because it does not include the event_type and event_sub_type fields in the filter stage, and it uses the fields stage, which is not supported for a BIOC rule query. It also returns the action_process_image field instead of the action_process_image_name field, which is the expected output for a BIOC rule query.

Option D is incorrect because it uses the event_behavior field, which is not supported for a BIOC rule query. It also does not include the event_type field in the filter stage, and it uses the event_sub_type field incorrectly. The event_sub_type field should be equal to PROCESS_START, not true.

References:

Working with BIOCs

Cortex Query Language (XQL) Reference

A false positive is a situation where a file or activity is incorrectly identified as malicious by a security tool, when in fact it is benign or harmless. A false positive can cause unnecessary alerts, disruptions, or remediation actions, and reduce the confidence and efficiency of the security system. In this question, a file is identified as malware by the Local Analysis module, whereas WildFire verdict is Benign, assuming WildFire is accurate. This means that the Local Analysis module has made a mistake and flagged a legitimate file as malicious, while WildFire has correctly determined that the file is safe. Therefore, this is an example of a false positive. The Local Analysis module is a feature of the Cortex XDR agent that uses a static set of pattern-matching rules and a statistical model to determine if an unknown file is likely to be malware. The Local Analysis module can provide a fast and offline verdict for files that are not yet analyzed by WildFire, but it is not as accurate or comprehensive as WildFire, which uses dynamic analysis and machine learning to examine the behavior and characteristics of files in a sandbox environment. WildFire verdicts are considered more reliable and authoritative than Local Analysis verdicts, and can override them in case of a discrepancy. Therefore, if a file is identified as malware by the Local Analysis module, but as Benign by WildFire, the WildFire verdict should be trusted and the Local Analysis verdict should be disregarded123

References:

False positive (security) - Wikipedia

Local Analysis

WildFire Overview