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To allow the usage of Dropbox while maintaining visibility, create a new tenant steering exception of type "Destination Locations" for Dropbox. This will enable traffic visibility for Dropbox while avoiding a block, as requested​.

To implement role-based access control when integrating Netskope tenant administration with an external identity provider (IdP), two statements that are true about this scenario are A. The roles you want to assign must be present in the Netskope tenant and C. You need to define the administrators locally in the Netskope tenant. Role-based access control (RBAC) is a feature that allows you to assign different levels of permissions and access to the Netskope tenant based on the user’s role. You can use RBAC to integrate Netskope tenant administration with an external IdP such as Azure AD or Okta and delegate administrative tasks to different users or groups1. To do this, you need to ensure that the roles you want to assign are present in the Netskope tenant. You can use the predefined roles such as SYSADMIN, AUDITOR, or OPERATOR, or create custom roles with specific privileges2. You also need to define the administrators locally in the Netskope tenant by creating local user accounts and assigning them roles. You can use the same email address as the IdP user account for the local user account3. Therefore, options A and C are correct and the other options are incorrect. References: Role-Based Access Control - Netskope Knowledge Portal, Roles - Netskope Knowledge Portal, Integrate with Azure AD - Netskope Knowledge Portal

Netskope’s Real-time Protection policies and API Data Protection policies have different ways of applying actions based on the policy order. Real-time Protection policies are analyzed sequentially from top to bottom and stop once a policy is matched. This means that only one policy action is applied per transaction. API Data Protection policies are all enforced, regardless of sequential order. This means that multiple policy actions can be applied per file or email. Therefore, the correct statement is that all API policies are enforced, regardless of sequential order, while real-time policies are analyzed sequentially from top to bottom and stop once a policy is matched. References: Real-time Protection Policies1, API Data Protection Policies2

The Directory Importer is a component of the Netskope Adapters that connects to the domain controller and periodically fetches user and group information to post that info to your tenant instance in the Netskope cloud1. If you are having issues with this process, the first thing you should investigate is the Directory Importer itself. You can check the status of the Directory Importer service, the configuration file, the logs, and the connectivity to the domain controller and the Netskope cloud2. Therefore, option B is correct and the other options are incorrect. References: Configure Directory Importer - Netskope Knowledge Portal, Troubleshooting Directory Importer - Netskope Knowledge Portal

To monitor the activities that users perform on a homegrown cloud application, you need to create a new cloud application definition using the Chrome extension. The Chrome extension is a tool that allows you to record the traffic and activities of any web-based application and create a custom app definition that can be imported into your Netskope tenant1. This way, you can enable Netskope to detect and analyze the activities of your homegrown cloud application and apply policies accordingly. Therefore, option D is correct and the other options are incorrect. References: Creating a Cloud App Definition - Netskope Knowledge Portal

To create an API token to allow a DevSecOps engineer to create and update a URL list using REST API v2, you need to provide read and write access for the “/urllist” endpoint. The “/urllist” endpoint is the API endpoint that allows you to manage URL lists in your Netskope tenant. You can use this endpoint to perform operations such as create, update, delete, or list URL lists3. To create an API token with this privilege, you need to go to Settings > Tools > REST API v2 > New Token, enter a token name and expiration time, add the “/urllist” endpoint, and select Read+Write as the privilege4. This will allow the DevSecOps engineer to use the API token in their requests to create and update URL lists. Therefore, option B is correct and the other options are incorrect. References: REST API v2 Overview - Netskope Knowledge Portal, Manage URL Lists - Netskope Knowledge Portal

To filter for logs specifically generated by the Netskope client, select "Client" from the access_method filter dropdown menu in Skope IT. This filter allows administrators to narrow down logs by access method, making it easier to troubleshoot issues related only to the Netskope client​​.

There are two possible scenarios that would cause the behavior of files containing test data for credit cards not triggering DLP events when uploaded to Dropbox. One scenario is that the DLP rule has the severity threshold set to a value higher than the number of occurrences. This means that the rule will only trigger an event if the number of matches for the sensitive data exceeds the specified threshold. For example, if the rule has a severity threshold of 10 and the file contains only 5 credit card numbers, then no event will be generated. To fix this, you can lower the severity threshold or remove it altogether. The other scenario is that the credit card numbers in your test data are invalid 16-digit numbers. This means that the numbers do not pass the Luhn algorithm check, which is a validation method used by Netskope DLP to detect valid credit card numbers. For example, if the number is 1234-5678-9012-3456, then it is not a valid credit card number and will not be detected by Netskope DLP. To fix this, you can use valid test credit card numbers that pass the Luhn algorithm check. The other options are not valid scenarios for this behavior. The Netskope client is not steering Dropbox traffic is not a valid scenario because there are corresponding page events, which means that the traffic is being steered to Netskope. There is no API protection configured for Dropbox is not a valid scenario because API protection is not required for DLP detection on file uploads, which are handled by real-time protection. References: DLP Rule Settings1, Credit Card Number Detection2

The correct solution is to use IPsec and GRE tunnels with Cloud Firewall. Netskope Cloud Firewall supports secure tunneling methods such as IPsec and GRE, enabling companies to steer traffic to the Netskope Security Cloud without requiring the Netskope client. This is particularly useful when endpoint installation of the client is not feasible, such as in remote offices where network infrastructure like routers and firewalls are available​​.

The corporate firewall blocking UDP port 443 to Netskope could cause tunnel establishment failures. Netskope clients rely on this port for secure tunneling (via DTLS), so ensuring UDP port 443 is open is essential for connectivity. Additionally, legacy proxies intercepting traffic could also disrupt the SSL/TLS traffic necessary for the Netskope tunnel​​.