Pass the Microsoft Dynamics 365 for Field Service Functional Consultant Associate MB-240 Questions and answers with CertsForce

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Viewing questions 11-20 out of questions
Questions # 11:

You are onsite, working on a customer's factory floor. You need to return tomorrow and replace a belt on the conveyor. You look at the inventory in Warehouse 1, and there are 10 in stock. You pull the belt from stock and create an inventory transfer record.

What are the two correct steps to complete the transfer? Each correct answer presents part of the solution.

Options:

A.

Select the source warehouse, then select the destination warehouse.


B.

Enter the quantity to transfer, then click transfer.


C.

Enter the part number from the drop down, then click to transfer.


D.

Select the From warehouse location, then select the To warehouse location.


Expert Solution
Questions # 12:

You need to set up the system to manage the work hours template for all the resources. Which two actions should you perform? Each correct answer presents a part of the solution. NOTE: Each correct selection is worth one point.

Options:

A.

Go to the resource and select the Working hours tab.


B.

Set the resources in the correct time zone.


C.

Create a work hours template based on the region.


D.

Create new working hours, then select Repeat as "custom", with "Monday to Friday' and the hours set as "8:00 am to 5:00 pm'


E.

Select the resource, set the calendar, and apply the working hours template.


Expert Solution
Questions # 13:

You need to advise LitWare administrators on configuring advanced options for inspection requirements. Which option should you recommend?

Options:

A.

Download as Report


B.

Download as Word template


C.

Export to PDF


D.

Export to Excel


Expert Solution
Questions # 14:

LitWare has requirements for the ability to track technician time.

You need to set up a manual option to track the time against the work orders.

Which three actions should you perform in sequence? To answer, move the three a Arrange the three actions in the correct order.

Question # 14


Expert Solution
Questions # 15:

LitWare has requirements for configuring the services around the region.

You need to set up the system to meet those requirements.

Which four actions should you perform in sequence? To answer, move the four appropriate actions from the list of actions to the answer area. Arrange the four actions in the correct order.

Question # 15


Expert Solution
Questions # 16:

You need to set up the system to meet LitWare’s inspection requirements.

Which three actions should you perform in sequence in the Field Service app? To answer, move the three appropriate actions from the list of actions to the answer area. Arrange the three actions in the order.

Question # 16


Expert Solution
Questions # 17:

LitWare has requirements for configuring the Insurance.

You are responsible for setting up the system to manage the insurance

Which three actions should you perform in sequence? lo answer, move the three appropriate actions from the list of actions to the answer area. Arrange the three actions in the correct order.

Question # 17


Expert Solution
Questions # 18:

LitWare has requirements for configuring the Field Service mobile app. and you are responsible for setting up the system to meet those requirements.

You need to set up help documents related to the requirements as per the case study.

How should you configure the user settings? To answer, move the appropriate configurations to the correct location. You may use each configuration once or not at all. You may need to drag the split bar between panes or scroll to view content.

NOTE: Each correct match is worth one point.

Question # 18


Expert Solution
Questions # 19:

Contoso has asked that you create several work order types to meet their Requirements and Planned Changes.

Of the many work order types requested, which three should you create? Each correct answer presents a complete solution.

NOTE: Each correct selection is worth one point.

Options:

A.

Installation


B.

Agreement


C.

Returns


D.

Inspection


E.

Preventative Maintenance


Expert Solution
Questions # 20:

Dispatchers at Contoso have access to a wide range of information because they often cover for each other within the region. However, for their normal dairy operations, they only need to be able to see resources in their territory.

The dispatcher needs to customize their schedule board to filter resources to their territory. What should the dispatcher do?

Options:

A.

On the Filter & Map View window, select a Service Territory, then select Save Current Filters as Default.


B.

On the Filter & Map View window, select a Resource Type, then select Save Current Filters as Default.


C.

In the Scheduler Settings, select one Territory.


D.

Add a Booking Requirements tab.


Expert Solution
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