Your organization wants to roll out a preventive maintenance offer to select existing customers to help improve customer satisfaction and service revenue.

As part of this initiative, your organization wants to provide some specific customers with a one (1) year 10% discount on all work order products and services based on a preset price list.

You need to ensure that this discount is applied dynamically upon creation of a relevant work order.

Solution: Create a price list with the associated products and services, and use this price list while creating an entitlement. Then, specify the discount percentage in the entitlement for each customer.

Does this meet the goal?