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Questions # 31:

What name is given to the communication mechanism that expresses the core values of the enterprise, but should be concise and to the point?

Options:
A.

Principles

B.

Policies

C.

Frameworks

D.

Practices

Questions # 32:

Which of the following is MOST important to providing trust in operations, confidence in the achievement of enterprise objectives, and an adequate understanding of residual risk?

Options:
A.

A managed system of internal controls

B.

A continuity of operations response plan

C.

A risk management framework

Questions # 33:

What role does the Governing body play in the governance and management of enterprise IT?

Options:
A.

Delegates and is accountable for the governance of enterprise IT

B.

Operates, executes and reports to management

C.

Instructs, aligns and monitors performance

D.

Sets direction and is responsible to the Owners and stakeholders

Questions # 34:

Which process is included in the Build. Acquire and Implement Process domain of the Management of Enterprise IT?

Options:
A.

Manage Continuity

B.

Manage Operations

C.

Manage Risk

D.

Manage Availability and Capacity

Questions # 35:

Which information should a business case include?

Options:
A.

The proposed detailed solutions and definitions of the initiative

B.

Roles & responsibilities of the enterprise

C.

Further requirements for continual improvement

D.

The expected benefits of operating in the changed way

Questions # 36:

Which is a requirement of the Framework element, within the principles, policies and framework model?

Options:
A.

To express the core values of the enterprise

B.

To describe the desired outcome of a process

C.

To be flexible enough to allow adaption to the enterprise's specific situation

D.

To provide a logical flow for staff to comply with the framework

Questions # 37:

Which information is NOT included in each process in the Process Reference Model?

Options:
A.

Process label

B.

Capability Level

C.

Related metrics

D.

RACI chart

Questions # 38:

Which item describes a key component of a Governance System?

Options:
A.

Setting the Governance Framework

B.

Identifying responsibilities for governance

C.

Ensuring compliance with regulations

D.

Optimization of IT assets, resources and capabilities

Questions # 39:

Which of the following MUST be defined before determining alignment goals?

Options:
A.

Stakeholder drivers and needs

B.

External laws and regulations

C.

Governance and management objectives

Questions # 40:

What is the name of the Change Enablement life cycle Phase which supports 'Phase 4 -What needs to be done'?

Options:
A.

identify role players

B.

Define target state

C.

Plan programme

D.

Define problems and opportunities

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