During testing, a consultant observed that a specific medical benefit is not appearing for any eligible employees during enrollment events. Where should the consultant check to confirm that the benefit is active?
The correct answer is A because in Workday, a benefit plan must be included in the Benefit Plan Year Definition to be available for enrollment during a specific plan year. Even if the plan is fully configured with eligibility rules, rates, and coverage targets, it will not appear to employees unless it is explicitly associated with the active plan year. This configuration determines whether the plan is “active” and available for enrollment events such as Open Enrollment or life events.
Option B is incorrect because Health Care Rates define cost calculations but do not control whether a plan is available or visible. Option C is also incorrect because Benefit Coverage Types classify the type of benefit (such as medical or dental) but do not determine plan availability. Option D is incorrect because Health Care Coverage Targets define employer and employee cost-sharing, not whether the plan is active for enrollment. Therefore, if a benefit plan is not appearing during enrollment, the first place to verify is whether it has been properly added to the Benefit Plan Year Definition for the relevant plan year.
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