Scenario 3:

After resolving numerous connectivity issues throughout the various branch sites, connectivity between applications and users is finally present. The network administrator is informed that during certain tests, applications are not performing as they are expected to. Users report that call quality has not fully improved and that some of their calls either drop or have poor voice quality where the conversation is breaking up. Other users are noticing that file transfers are slower than expect. A group of users from a few sites have reported slowness in accessing internal and external applications.

Exhibit.

A network engineer is configuring an Internet Backhaul Policy for the Chicago Branch to utilize NY's hub as a much better source for Internet for certain SaaS applications. For an unknown reason, the network engineer is not able to select the hubs in the Internet Backhaul Policy.

What could be the reason?