Action-Based Extensibility (ABX) requires a functional management plane connection to execute scripts against the infrastructure. In VCF 9.0, the foundation for all automation tasks—including ABX—is the Cloud Account. The administrator must Create a cloud account in the Provider Management Portal to establish the primary connection between the VCF Automation appliance and the underlying vCenter/NSX endpoints. While individual organizations can have their own accounts, the core extensibility engine (which runs the serverless containers for ABX) relies on the provider-level account to identify where and how to execute scripts across the fleet. Without a valid Cloud Account, the ABX service has no target for resource discovery or event-triggered logic, rendering the extensibility framework non-functional for both provider and tenant organizations.
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