Please read this scenario prior to answering the question.
You are employed as an Enterprise Architect within a large law firm. The firm operates in many countries and has a complicated structure. Every office must follow the local regulations in its country.
The firm has an established Enterprise Architecture department, which has been operating for several years. It has architecture governance and development processes based on the TOGAF standard. In addition to the Enterprise Architecture program, the firm has several management frameworks in use, including business planning, project and portfolio management, and operations management. The Architecture Board includes representatives from all parts of the firm.
The Chief Information Officer is the sponsor of the Enterprise Architecture program. The Chief Information Officer has actively encouraged architecting with agility within the Enterprise Architecture department as her preferred approach for projects. The Chief Information Officer has given approval for a Request for Architecture Work to explore the adoption of an AI-based system for managing legal cases and financial processes.
Senior management has become increasingly worried about how well the business is running, especially with the advancements in Artificial Intelligence. Many of the firm’s competitors have started using AI to assist with legal strategies, streamline processes, and boost productivity. One of the most important benefits AI has for the business is its ability to increase accuracy and minimize mistakes.
Some of the top managers are worried about a change in the way of working and whether it will achieve the goals. Their staff also fear that management will use the system to measure their performance. The Chief Information Officer wants to know how to address these concerns and reduce risks. The new system would provide guidance to legal professionals and analysts on which tasks to focus on. The main goals are to improve productivity and make better use of staff. In addition, the Chief Information Officer hopes these changes will lead to higher customer satisfaction.
Refer to the scenario.
The Chief Information Officer has asked you how to address the concerns and lower risks when introducing Artificial Intelligence in the firm.
Based on the TOGAF standard, which of the following is the best answer?
Submit