InServiceNow, by default, the " Save " button is not displayedon the form header. Instead, users typically use the " Submit " or " Update " buttons.
To enable the " Save " buttonon the form header, you mustenable theglide.ui.advancedsystem property.
Enables the " Save " Button in the Form Header
Theglide.ui.advancedpropertyactivates additional UI options, including theSave button on forms.
Once enabled, users will see the " Save " button alongside " Submit " and " Update " in the form header.
Allows Partial Record Saves Without Submitting
Unlike " Submit " (which creates a new record) or " Update " (which modifies an existing record), " Save " allows users toretain changes without submitting the form.
Useful fordrafts or in-progress edits.
Controlled via System Properties
The " Save " buttonisnot a field or UI actionthat can be manually added through Form Design or Layout.
It is enabledat the system levelviaSystem Properties > UI Properties.
Why is " Turning onglide.ui.advanced " the Correct Answer?
Navigate toAll > System Properties > UI Properties
Find theglide.ui.advancedproperty
Set it to " true "
Save the changes
Refresh theIncident form→ The " Save " button will now appear
How to Enable the Save Button in ServiceNow?
B. Context Menu > Form Design > Add the " Save " buttonIncorrect– The " Save " button isnot a UI actionthat can be added via Form Design. It must beenabled through system properties.
C. All > System Properties > UI Properties > Turn on the " Save " buttonIncorrect– No suchspecific " Save " button settingexists in UI Properties. The correct setting isglide.ui.advanced.
D. Context Menu > Form Layout > Add the " Save " buttonIncorrect–Form Layout only controls fields, not form buttons. The " Save " button is controlled viaUI Properties.
Incorrect Answer Choices Analysis:
ServiceNow Docs – Enabling the Save Button???? Configuring UI Properties
ServiceNow Docs – Using the glide.ui.advanced Property???? Understanding glide.ui.advanced
Official ServiceNow Documentation References:
Conclusion:The correct answer is:
A. All > System Properties > UI Properties > Turn on theglide.ui.advancedproperty
Thisenables advanced UI options, including the " Save " button, allowing users tosave records without submitting them.
Submit