CI Analyst → Manages assigned CI tables, keeps records updated, and resolves tasks related to CMDB records
Service or Product Owner → Accountable for managing all elements that make up a portfolio throughout their entire lifecycle
Configuration Manager / CMDB Admin → Obtains the highest-level role for CMDB privileges
CMDB Process Owner → Has read-only access to CMDB data and to basic user interfaces such as CMDB reports and dashboards
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