Smart Walk-Thrus can be initiated in several ways to guide users through processes. The correct methods include:
Normalink(A): A Normalink is a URL-based trigger that starts a Smart Walk-Thru when a user accesses a specific link or page.
Auto-play(D): Auto-play initiates a Smart Walk-Thru automatically based on predefined rules, such as page load or user segmentation.
Activate from the Menu(E): Users can start a Smart Walk-Thru by selecting it from the WalkMe Menu.
The other options are incorrect:
Builder Assistant(B) is a tool for creating content, not initiating Smart Walk-Thrus.
Survey(C) collects user feedback but cannot trigger a Smart Walk-Thru directly.
Extract from Official WalkMe Documentation:
Per the WalkMe Editor User Guide (SAP WalkMe Digital Adoption Consultant Study Guide, Section 2.2: Smart Walk-Thrus):
“Smart Walk-Thrus can be initiated via Normalink (URL-based triggers), Auto-play (rule-based automatic start), or user selection from the WalkMe Menu, providing flexible options to engage users.”
The courseAdvancing Your Skills in Building WalkMe Solutionsstates:
“Configure Smart Walk-Thrus to start through Normalinks for direct access, Auto-play for automated guidance, or Menu activation for user-driven initiation, depending on the use case.”
Options A, D, and E are valid ways to initiate a Smart Walk-Thru.
[References:, SAP WalkMe Digital Adoption Consultant Study Guide, Section 2.2: Smart Walk-Thrus., WalkMe Editor User Guide, “Initiating Smart Walk-Thrus” Section., Course:Advancing Your Skills in Building WalkMe Solutions, Module 6: Smart Walk-Thru Triggers., ]
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