In SAP Design Thinking methodology, the success of workshops heavily relies on creating an inclusive and participatory environment where every participant feels valued and heard. The rules of engagement are designed to foster collaboration, creativity, and innovation. Here’s why the correct answers are C and D:

Everyone must participate actively (C):Active participation is a cornerstone of SAP Design Thinking workshops. It ensures that all participants contribute their unique perspectives, ideas, and expertise. This rule helps prevent passive observation and encourages ownership of the process. According to SAP’s Design Thinking guidelines, active participation leads to richer discussions, more diverse ideas, and better problem-solving outcomes.

Everyone has a voice (D):Inclusive communication is another critical principle in SAP Design Thinking. Ensuring that everyone has a voice means that no single individual or group dominates the conversation. This rule promotes psychological safety, enabling participants to share unconventional or risky ideas without fear of judgment. SAP emphasizes the importance of inclusivity to leverage the full potential of multidisciplinary teams.

Incorrect Options:

A. Judge ideas early:Judging ideas early contradicts the core principles of Design Thinking. SAP advocates for deferring judgment during brainstorming sessions to encourage creativity and exploration. Early judgment can stifle innovation and discourage participants from sharing novel ideas.

B. Keep divergent perspectives within the design teams to a minimum:Divergent perspectives are essential in Design Thinking. SAP encourages diversity in thought and experience to uncover unique insights and solutions. Limiting divergent perspectives would hinder the creative process and lead to less innovative outcomes.