In SAP Cloud ALM for operations, problem routing is enabled by:
Business Process Monitoring: Allows for real-time monitoring of business processes and automatic identification of issues.
Intelligent Event Processing: Helps in routing and managing events by processing alerts and identifying patterns in system behavior.
References:
SAP Cloud ALM for Operations Guide
SAP Help Portal on Problem Routing and Alert Management=================
Contribute your Thoughts:
Chosen Answer:
This is a voting comment (?). You can switch to a simple comment. It is better to Upvote an existing comment if you don't have anything to add.
Submit