SAP Certified Application Associate - SAP Service Cloud 2011 C_C4H510_04 Question # 24 Topic 3 Discussion

C_C4H510_04 Exam Topic 3 Question 24 Discussion:

Question #: 24

Topic #: 3

The status of a ticket needs to be escalated.
Which tool can be used to achieve this?
Note: There are 2 correct answers to this question.

Resource scheduler

Maintenance plan

Feature action within tickets

Workflow rule

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Actual exam question for SAP C_C4H510_04 exam by Blaise7345 at Aug 3, 2025, 12:00:00 AM

Chosen Answer: A B C D
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