Which master data is synchronized unidirectionally from SAP Service Cloud to SAP CRM?
Which action is recommended for the administrator to solve an issue in the SAP Service Cloud system?
What are the valid schedule types when creating maintenance plans? Note: There are 2 correct answers to this question.
Which action is a prerequisite to implement registered products? Note: There are 2 correct answers to this question.
Which settings can you control for the e-mail channel setup? Note: There are 3 correct answers to this question.
Which objects are needed to create a registered product? Note: There are 2 correct answers to this question.
What must you consider when you want to upload master data to SAP Service Cloud using templates? Note: There are 2 correct answers to this question.
Which components delivered by SAP Service Cloud provide CTI integration? Note: There are 2 correct answers to this question.
When should you use the templates provided in the Data Workbench? Note: There are 2 correct answers to this question.
Which types of categories can be used in the service catalog? Note: There are 3 correct answers to this question.
