Which of the following are benefits of case management in SAP Service Cloud? Note: There are 2 correct answers to this question.
Creating a ticket on the main account automatically creates tickets on the sub-accounts.
Opening the main ticket allows you to see all of the connected sub-tickets.
You can change the status of multiple sub-tickets from the main ticket.
Changing the customer in the main ticket updates the customers in the related sub-tickets.
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