SAP Certified Application Associate - SAP Sales Cloud Version 2 C_C4H47I_34 Question # 23 Topic 3 Discussion
C_C4H47I_34 Exam Topic 3 Question 23 Discussion:
Question #: 23
Topic #: 3
Best Run Bikes wants to display an important KPI in the Account Overview. This KPI has to be taken from an external solution via a dedicated API. Which of the following settings can you configure to display the required KPI?
Key Metrics is a feature of Customer Insights that allows you to define personalized key performance indicators (KPIs) for your customers. You can use Key Metrics to display important information from external sources via a dedicated API. For example, you can show the customer’s credit score, loyalty status, or satisfaction level. You can also configure the chart type, color, and threshold for each metric. References = In Version 2, Configure Customer Insights by defining personalized Key Metrics, Customer 360 - Customer Insights (Sales)
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