Administrators can define default attributes for appointments in SAP Sales Cloud Version 2 by using the Appointment Settings app. This app allows administrators to specify the default values for the following attributes when end users create appointments:

Duration: The default duration of the appointment in minutes.

Priority: The default priority of the appointment, such as low, medium, or high.

Category: The default category of the appointment, such as meeting, phone call, or visit. These default attributes can be overridden by the end users when they create or edit appointments, but they help to standardize and streamline the appointment creation process. References = Appointment Settings, page 17; SAP Service Cloud Version 2 Feature Scope, page 25.