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Salesforce Certified Agentforce Service Consultant Service-Con-201 Question # 12 Topic 2 Discussion

Salesforce Certified Agentforce Service Consultant Service-Con-201 Question # 12 Topic 2 Discussion

Service-Con-201 Exam Topic 2 Question 12 Discussion:
Question #: 12
Topic #: 2

A business-to-consumer (B2C) company wants to decrease service costs. Currently,

customers pay invoices and update their contact Information by mailing paper payslips back to the

company.

What is the recommended solution to meet the requirements?


A.

Experience Cloud with payment processing


B.

Einstein Bots with check processing


C.

Service Cloud Voice with Tele-pay


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