In Lightning Knowledge, each migrated legacy article type must map to a corresponding record type in Salesforce Knowledge. Record types define article layout, permissions, and categorization—essential for maintaining data integrity and content structure after migration.
Option A is incorrect because article data is typically migrated in stages, not all at once, to ensure mapping accuracy.
Option C is incorrect because HTML content is supported in Knowledge; converting it to plain text would remove formatting and valuable content structure.
Referenced Salesforce Materials:
Service Cloud Consultant Exam Guide – Knowledge Management Domain.
Salesforce Help: “Migrate to Lightning Knowledge Using Record Types.”
Salesforce Knowledge Implementation Guide – Article Migration Best Practices.
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