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Salesforce Certified Service Cloud Consultant (Service-Con-201) Service-Cloud-Consultant Question # 69 Topic 7 Discussion

Salesforce Certified Service Cloud Consultant (Service-Con-201) Service-Cloud-Consultant Question # 69 Topic 7 Discussion

Service-Cloud-Consultant Exam Topic 7 Question 69 Discussion:
Question #: 69
Topic #: 7

The VP of Service at Cloud Kicks (CK) wants to enable Service Cloud users to access and generate reports using work order data stored in an enterprise data warehouse (EDW).

Which approach should the consultant recommend to streamline this process with minimal effort?


A.

Create a Custom Object and utilize Data Loader to import work order data into Salesforce.


B.

Use Salesforce Connect and External Objects to represent work order data in Salesforce.


C.

Implement a batch integration process that runs every 15 minutes to synchronize work order data into Salesforce.


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