Salesforce Certified Service cloud consultant (Service-Con-201) Service-Cloud-Consultant Question # 47 Topic 5 Discussion

Salesforce Certified Service cloud consultant (Service-Con-201) Service-Cloud-Consultant Question # 47 Topic 5 Discussion

Service-Cloud-Consultant Exam Topic 5 Question 47 Discussion:
Question #: 47
Topic #: 5

Cloud Kicks (CK) has multiple product lines. CK is preparing to launch a public knowledge base for customers that will have 2,500 articles. The

company wants an easy way for users to find relevant articles based on its product.

What is the recommended method to meet the requirement?


A.

Topics for objects


B.

Data Category groups


C.

Screen Flow


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