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Salesforce Certified Service Cloud Consultant (Service-Con-201) Service-Cloud-Consultant Question # 1 Topic 1 Discussion

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Salesforce Certified Service Cloud Consultant (Service-Con-201) Service-Cloud-Consultant Question # 1 Topic 1 Discussion

Service-Cloud-Consultant Exam Topic 1 Question 1 Discussion:
Question #: 1
Topic #: 1

Cloud Kicks provides regular and special support to customers. When a special case is created, a dedicated account manager needs Read-Only access and a support specialist needs Read and Write access.

Which feature will provide the required level of access?
A.

View All for Case

B.

Case teams

C.

Manager groups

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Actual exam question for Salesforce Service-Cloud-Consultant exam by Phoenix4705 at Nov 2, 2025, 1:50:13 PM

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