Salesforce Contact Center Accredited Professional (AP-226) Salesforce-Contact-Center Question # 22 Topic 3 Discussion

Salesforce Contact Center Accredited Professional (AP-226) Salesforce-Contact-Center Question # 22 Topic 3 Discussion

Salesforce-Contact-Center Exam Topic 3 Question 22 Discussion:
Question #: 22
Topic #: 3

Your scenario involves deploying a new outbound calling feature for targeted campaigns. Which cut-over requirement helps mitigate compliance risks?


A.

Verifying agent training on call scripts and adherence to regulatory requirements.


B.

Ensuring proper opt-in mechanisms and customer consent management for outbound calls.


C.

Implementing recording and call monitoring functionalities for compliance audits and quality control.


D.

All of the above, contributing to a compliant and responsible outbound calling operation.


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