Explanation (150–250 words)
The Renewal process in Salesforce Revenue Cloud begins with creating a Renewal Quote based on existing Assets (representing active subscriptions or entitlements). The Renewal Quote inherits pricing, terms, and quantities from the current assets and allows for updates such as upsells or discounts.
Once the Renewal Quote is approved, it is converted into an Order, and upon Order activation, Salesforce automatically generates new Assets (and optionally renewal Contracts if managed through Subscription Management).
Therefore, the correct renewal flow is:
Create Renewal Quote with linked Assets.
Create Order from the Renewal Quote.
Activate Order, triggering renewal assetization and lifecycle continuation.
Option A skips the order creation step, and option C incorrectly orders contract creation after the order but before activation.
Exact Extract from Salesforce Subscription Management Implementation Guide:
“Renewals begin with a renewal quote referencing active assets. When converted to an order and activated, Salesforce generates renewed assets and continues lifecycle tracking.”
[References:, Salesforce Subscription Management Implementation Guide — Renewal Process Overview, Salesforce CPQ Implementation Guide — Renewal Quotes and Orders, Salesforce Revenue Cloud Data Model — Asset Lifecycle during Renewal, , ]
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