A customer wants to remove the option to override the renewal term during an asset renewal process initiated from the Account > Managed Assets view.
How should a Revenue Cloud Consultant fulfill this requirement?
Modify the Lightning web component corresponding to the renew assets page and remove the option for early renewal.
Modify the flow Amend, Renew, and Cancel Assets screen component for renewal term and remove the option for early renewal.
Modify the flow Renew Assets screen component for renewal term and remove the option for early renewal.
Exact Extracts from Salesforce Subscription Management Implementation Guide:
“The Renew Assets flow controls the behavior and UI elements displayed during the renewal process initiated from the Managed Assets view.”
“Administrators can modify the Renew Assets screen flow to remove or adjust user options, such as overriding renewal term or early renewal.”
“The Amend, Renew, and Cancel Assets flow is used when multiple asset management actions are combined, not for direct renewal-only cases.”
Step-by-Step Reasoning:
Requirement: Prevent users from overriding the renewal term in Managed Assets → Renew process.
Flow in Use: The Renew Assets screen flow controls this experience.
Solution: Modify the Renew Assets flow → remove or hide the “Renewal Term” input element or variable that supports overrides.
Why C is Correct:
Directly targets the correct renewal flow invoked from the Managed Assets page.
Why Others Are Incorrect:
A: Modifying the LWC is not required — Salesforce recommends modifying the underlying flow.
B: “Amend, Renew, and Cancel Assets” combines multiple asset management actions, not the standard renewal-only process.
References :
Salesforce Subscription Management Implementation Guide — Renew Assets Flow Configuration
Salesforce Billing Implementation Guide — Asset Management UI Customization
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