When preparing test cases for flows, admins should consider the following:

A. Negative scenarios — Test cases should validate what happens when conditions are not met and actions should not fire.

C. Formulas — Test inputs should include cases that help evaluate formula behavior for correctness and edge cases.

E. Expected outcomes — Confirm that intended automation paths execute under certain conditions.

Incorrect options:

B. Number of users affects scalability but not functional test cases.

D. Flow execution time is not typically part of a functional test plan unless performance is in scope.

Reference Extracts from Salesforce Process Automation Study Guide:

“Test flows for both successful and unsuccessful execution paths.”

“Validate formula logic using test values to ensure correct evaluation.”

“Include cases where no action should occur to ensure criteria are evaluated properly.”

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