A strategy designer is facilitating a cross-functional critique on a concept for their company ' s new loyalty program. What should the designer do to ensure all voices are heard, regardless of position?
A.
Use a round-robin format, where everyone can share equally.
B.
Hold separate critiques so everyone feels comfortable speaking.
C.
Only collect written feedback from those who are comfortable providing it.
Round-robin formatting ensures equal airtime and neutralizes dominant personalities or hierarchy during sessions. In the Platform Strategy Designer context, this question belongs primarily to Intangible Deliverables. In Intangible Deliverables, the strategy designer creates alignment, trust, shared understanding, ethical awareness, and persuasive communication so that people can make coordinated decisions around the intended future state. Round-robin facilitation deliberately allocates speaking opportunity to every participant. It reduces the effect of hierarchy and dominant personalities and helps the group hear operational, technical, customer, and business perspectives that may otherwise remain silent. Here, Use a round-robin format, where everyone can share equally. is the strongest choice because it most directly matches the outcome, constraint, or decision described in the scenario. The other choices may be useful in a different stage or for a different question, but they do not address the central requirement as directly. Hold separate critiques so everyone feels comfortable speaking. focuses attention elsewhere, while Only collect written feedback from those who are comfortable providing it. addresses a related concern without providing the same fit to the scenario ' s stated objective. That distinction is important on the exam: select the method or capability that resolves the specific uncertainty in the scenario rather than the option that is merely plausible in a broader project.
Chosen Answer:
This is a voting comment (?). You can switch to a simple comment. It is better to Upvote an existing comment if you don't have anything to add.
Submit