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Salesforce Order Management Administrator Accredited Professional (AP-219) Order-Management-Administrator Question # 15 Topic 2 Discussion

Salesforce Order Management Administrator Accredited Professional (AP-219) Order-Management-Administrator Question # 15 Topic 2 Discussion

Order-Management-Administrator Exam Topic 2 Question 15 Discussion:
Question #: 15
Topic #: 2

An administrator wants to collect additional information from the customer when they cancel items on an Order Summary. How can the administrator modify the user interface to collect this information?


A.

Copy the Cancel Item Flow and add a screen component with the new questions


B.

Create a workflow rule that fires when an Order Summary is edited with field update actions for each of the questions that needs to be answered


C.

Modify the Return Item Flow to collect the additional information


D.

Create a lightning web component with the additional questions and add it to the Order Summary lightning record page


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