Vlocity CME (Communications, Media, and Energy) offers robust order management functionalities that are essential for handling complex customer interactions:
A. Asset Based Ordering (ABO) - This functionality allows for management and modification of customer assets directly from the order interface, facilitating the management of existing services and equipment.
B. Move/Add/Change/Delete or Disconnect (MACD) orders - Vlocity supports MACD functionality, which is crucial for managing lifecycle changes in a customer’s services and subscriptions, allowing for flexibility in service management.
Contribute your Thoughts:
Chosen Answer:
This is a voting comment (?). You can switch to a simple comment. It is better to Upvote an existing comment if you don't have anything to add.
Submit