A user needs to amend a contract and change prices to reflect new discounts for existing active subscriptions and assets.
How should the user achieve this?
A.
Clone the Quote Lines which need to be updated. Modify the desired discounts on the cloned Quote Lines. Update the original Quote Lines to a Quantity of zero.
B.
Change the status of the contract to Draft. Make price changes on the original quote used to generate the contract and check Contracted on the Opportunity again.
C.
Change the values for Net Price on the subscription or Price field on the asset. Amend the contract and use Refresh Prices.
D.
Create a Price Book with Price Book Entries to reflect the new prices. Populate the Contract Amendment Price Book ID field with the new Price
Amend an active contract and adjust prices for subscriptions and assets based on new discounts.
Solution:
Use the Amend Contract process.
Adjust prices for subscriptions or assets directly by modifying the Net Price or Price field.
Use the Refresh Prices button to apply changes to the amended contract.
Why Other Options are Incorrect:
A: Cloning Quote Lines is unnecessary and inefficient for contract amendments.
B: Changing the contract status to Draft is not supported in standard CPQ.
D: Creating a new Price Book is not required for this use case.
Salesforce CPQ Reference:
The Amendments Process is extensively documented in CPQ Subscription Management .
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