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Salesforce Service Cloud Administration (SU24) ADM-261 Question # 87 Topic 9 Discussion

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Salesforce Service Cloud Administration (SU24) ADM-261 Question # 87 Topic 9 Discussion

ADM-261 Exam Topic 9 Question 87 Discussion:
Question #: 87
Topic #: 9

When support agents are working on a case, the support manager at universal containers wants the agents to see the case number, case subject, and case description in the case highlights panel.

How can a Consultant implement the functionality withconfiguration?
A.

Remove these fields from the page layout and add the components to the highlights panel.

B.

Add these fields to the page layout and add the components to the highlights panel

C.

Remove these fields from the page layout and add the fieldsto the highlights panel

D.

Add the fields to the page layout and add the fields to the highlights panel.

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Actual exam question for Salesforce ADM-261 exam by Nyx97842 at Aug 3, 2025, 12:00:00 AM

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