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Salesforce Service Cloud Administration (SU24) ADM-261 Question # 56 Topic 6 Discussion

Salesforce Service Cloud Administration (SU24) ADM-261 Question # 56 Topic 6 Discussion

ADM-261 Exam Topic 6 Question 56 Discussion:
Question #: 56
Topic #: 6

Service Representatives arecomplaining that their Lightning Service Console is too crowded making it difficult to find the tabs and features they need. After reviewing the Service Representatives console use, all configuredfeatures are required. Which solution should a Consultant suggest to improve the efficiency of console users?


A.

Enable Keyboard shortcuts


B.

Define criteria-based record page components


C.

Configure Macros


D.

Create multiple Console layouts


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