To manage the publishing lifecycle for articles in Salesforce Knowledge, the contact center director wants to provide article with various publishing capabilities. What configuration should be recommended tomeet this objective?
A.
Assign article managers to public groups and specific article actions to each group.
B.
Assign article managers to publication teams and specific article actions to each team.
C.
Assign article managers to public groups and specificpublication states to each group.
D.
Assign article managers to publication teams and specific publication states to each team.
Chosen Answer:
This is a voting comment (?). You can switch to a simple comment. It is better to Upvote an existing comment if you don't have anything to add.
Submit