Helping individuals move forward in recovery requires establishing a foundation of trust and understanding. The CPRP Exam Blueprint (Domain I: Interpersonal Competencies) identifies basic listening skills as the most critical strategy for engaging individuals, as they enable practitioners to understand needs, build rapport, and foster collaboration (Task I.B.3: "Adapt communication strategies to build trust and engagement"). Option A (basic listening skills) aligns with this, as active listening—attending, paraphrasing, and clarifying—creates a safe space for individuals to express goals and challenges, driving progress.

Option B (reflecting on emotions) is a component of listening but narrower. Option C (problem-solving processes) is action-oriented and secondary to understanding. Option D (individualized teaching) is relevant for skill-building but not the foundation for moving forward. The PRA Study Guide emphasizes listening as the primary engagement strategy, supporting Option A.