Early in a project, a team member failed to effectively communicate the reason for their absence from three team meetings. How should the project manager handle this situation?
A.
Reaffirm the required project obligations directly with the team member. oy
B.
Ask the team member to explain the reason for the absences.
C.
Assess the impact of the team member's absence on the task involved.
D.
Send a formal letter to the team member stating that their absences are noted.
According to the PMP Exam Content Outline, one of the tasks of a project manager in the leading domain is to “Communicate roles, responsibilities, and reporting relationships to team members and stakeholders in order to create a project team environment that fosters performance.” This implies that the project manager should reaffirm the required project obligations directly with the team member who failed to communicate the reason for their absence from three team meetings. The project manager should clarify the expectations and consequences of the team member’s behavior, and provide constructive feedback and coaching to help them improve their communication skills and accountability. The project manager should also document the issue and the actions taken to resolve it, and monitor the team member’s performance and attendance. Reaffirming the project obligations directly with the team member can help to prevent further misunderstandings, conflicts, or delays in the project, and enhance the team member’s engagement and commitment. References:
: PMP Exam Content Outline
: A Guide to the Project Management Body of Knowledge (PMBOK Guide), Sixth Edition, Chapter 9.4.2.1 and 9.4.3.2
: Business Analysis for Practitioners: A Practice Guide, Chapter 4.4.1 and 4.4.2
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: How to deal with a team member who keeps missing deadlines?2
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