The project manager should determine the critical requirements to bridge the gap and ensure the project delivers the expected business value. This is because the project manager is dealing with a new and innovative solution that may have unclear or ambiguous scope and expectations. The project manager should review the RFP and identify the key terms and conditions that define the project objectives, deliverables, and constraints. The project manager should also engage with the customer and other stakeholders to elicit, analyze, and prioritize the requirements that are essential for the project success. The project manager should ensure that the critical requirements are aligned with the project vision, scope, and business value, and that they address the compliance issues that may arise in the project context. The project manager should not document the risks and mitigations, as this would be a subsequent step after determining the critical requirements. The project manager should not define the project schedule, as this would be a premature and risky action without having a clear understanding of the project scope and requirements. The project manager should not create a project scope statement, as this would be a formal document that requires the approval of the customer and other stakeholders, and that may not be feasible or appropriate for a new and innovative solution. References: (Professional in Business Analysis Reference Materials source and documents)

PMBOK® Guide, 6th edition, Section 5.2, “Collect Requirements”

PMBOK® Guide, 6th edition, Section 5.3, “Define Scope”

PMBOK® Guide, 6th edition, Section 5.4, “Create WBS”

PMBOK® Guide, 6th edition, Section 5.6, “Control Scope”