A project manager realizes that a project is becoming delayed because some key decisions are affected by contradicting views between the organization's senior management and external stakeholders. What should the project manager do?
A.
Review the stakeholder register and ensure that communications are being followed in line with the communications management plan.
B.
Isolate the project team from external factors such as senior management and stakeholders so that decisions can be made more quickly
C.
Review the remaining scope and rebaseline the project’s schedule to take into account delays in decision making
D.
Review the adequacy of the project's governance and ensure that an appropriate structure is in place
According to the PMBOK Guide, 7th edition, project governance is the oversight function that aligns the project with the organization’s governance model and encompasses the project life cycle. Project governance provides a framework for making decisions, resolving issues, and escalating risks among the project stakeholders. When a project is facing delays due to conflicting views between senior management and external stakeholders, the project manager should review the adequacy of the project’s governance and ensure that an appropriate structure is in place to facilitate effective communication, collaboration, and decision making. The project manager should also consult the project charter, the stakeholder engagement plan, and the project management plan to identify the roles, responsibilities, and authority levels of the project stakeholders and the escalation process for resolving issues. The other options are incorrect because they do not address the root cause of the problem, which is the lack of clear and consistent project governance. References: PMBOK Guide, 7th edition, page 23; Project governance - Project Management Institute
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