While monitoring a project at a work site, the project manager notices that the site team’s work breaks have increased by a few minutes every week. How should the project
manager approach this?
A.
Reduce payment to the workers due to their extended breaks.
B.
Issue a formal written warning to all hourly workers for their break tardiness.
C.
Have a meeting with the team to discuss the issue and propose solutions.
D.
Dismiss some of the workers for failing to adhere to the break policy.
According to the best practices in project management, it is essential to engage with the team to understand the root causes of issues and collaboratively develop solutions. Punitive measures like reducing payment or issuing formal warnings without first seeking to understand the underlying reasons for the increased breaks may not be effective and could harm team morale and productivity. Instead, having a meeting to discuss the issue openly allows for a constructive dialogue where team members can express their concerns, and together, the team can agree on a way forward that respects the needs of both the project and its workers.
The answer aligns with the principles outlined in the PMBOK® Guide, which emphasizes the importance of communication, team engagement, and problem-solving within project teams. Additionally, the approach of discussing issues and proposing solutions is supported by the Professional in Business Analysis (PMI-PBA) reference materials, which advocate for collaboration and stakeholder engagement as key to successful project outcomes.
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